The client has a very active investment strategy with multiple transactions per year and a $3 Billion asset portfolio which requires significant administrative attention. Being located in a high-cost city with low unemployment, the turnover in the accounting department was above 20% and recruitment and retention was becoming a significant cost factor.

CHALLENGES

1. Located in a high-cost city with low unemployment

2. 20% turnover rate in accounting

3. High-cost factor for recruitment and retention

SOLUTION

NTrust created teams for specific activities, measured productivity and bottlenecks that occurred during the first 60 days of the engagement. Recommendations were presented to the client’s management team and, upon approval, implemented.

Team organized to support six key areas of focus: Accounts Payable • Accounts Receivables • Corporate Accounting • General Ledger and Fixed Assets • Special Projects • Help desk Management

BENEFITS

Transition / efficiency targets achieved in 90 days.

Delivered high-quality, error-free books.

Increased capacity / team productivity without additional headcount.

REMAAP USE CASES DEPLOYED

Bank Reconciliation

AP Invoice Processing

General Ledge (GL) Closure

RESULTS

Realized 12% increase in capacity / productivity of the team: Made it possible to absorb new acquisitions without the need to expand headcount.

Achieved targets 90 days ahead of scheduled 6-month period: Transition / efficiency targets achieved in 90 days (no training required.)

Complete transparency began on day one: Reduced “outsourcing anxiety”.