About

Our Mission

Revolutionize the global, commercial real estate industry through innovative technology solutions that are scalable, highly-efficient, and transparent – ensuring accuracy that drives excellent results for our clients and partners.

Our Story

NTrust is the global industry leader specializing in delivery of AI-supported, technology-enabled services for the CRE industry.

Established in 2003 by CRE industry specialists, we have over 1,100 highly skilled professionals worldwide. We have completed over 1,200,000 lease abstracts from 40 languages and 106 countries.

Recognized by our clients as a true co-sourcing partner, we excel at facilitating the formulation of strategic plans, and seamless implementation processes for our partner clients across diverse industries.

Our clients include global REITs, owner/developers, service providers and occupiers.

We take great pride in our consultative, collaborative approach to solving problems leading to bespoke solutions that, when implemented, deliver positive results with long-term efficiencies and cost optimization for our clients.

Our Project Management Approach

Flexibility

We work with our client to define the best processes for their needs. We never use a cookie-cutter approach.

Transparency

Our project manangement approach focuses on providing complete visibility of a project's progress 24/7. No surprises.

Accuracy and consistency

NTrust creates a scope document / SOP for every project and fine-tunes it through a pilot. All team members are trained to embrace this to assure accuracy and consistency.

Timelines

Our weekly delivery plan along with our pending task list enables a smooth workflow and timely completion.

Efficiency

We constantly project progress, find ways to remove bottle-necks and optimize resource utilization.

Brand Pillars

At NTrust, we follow four guiding principles that shape all our decisions. These principles serve as a guiding force for our brand, ensuring our customers’ success.

Quality Focused

Our dedication to excellence distinguishes us from the rest. Continuous enhancement is key, with evaluation, feedback, and refinement integrated into each delivery process. Our transparent analytics provide quality metrics, giving you confidence in our delivery methods.

CRE Experienced

For more than two decades, our dedication has been towards delivering top-notch services within the CRE sector. Collaborating closely with owners, occupiers, investors, and lenders allows us to grasp diverse viewpoints and requirements. Our unwavering commitment and enthusiasm for the CRE field set us apart, fostering trust among our clientele.

Technology Driven

We are always at the forefront of innovation, offering services that leverage cutting-edge technologies like robotic programmable assistants and Artificial Intelligence. Our solutions aim to enhance efficiency and reduce costs through automation and creativity. With leading NLP-based tools in the CRE sector, we are actively working on integrating Blockchain technology into our offerings.

Client Centric

Placing our clients' needs at the forefront of our operations is our priority. We offer personalized solutions to meet your specific needs. Moreover, we offer previews of our solutions at no cost to reduce your risk and guarantee a positive outcome. This is why our clients consistently regard NTrust as a reliable partner.

Trusted the world over...

1.2M

Leases abstracted
so far

40

Languages Translated
into English

106

Countries Served
By Clients

1,100

Employees globally

Our Certifications

At NTrust, we proudly hold industry-recognized certifications that showcase our commitment to excellence. These certifications cover areas such as financial services, cybersecurity, and regulatory compliance.

Who We Are

Meet the leadership team shaping the future of CRE

Srikanth Ramachandran(Sri)
CEO & President

Sri Ramachandran founded NTrust Infotech to specialize in outsourcing services for the commercial real estate industry. He has over 26 years of Information Technology and business process outsourcing experience for a range of industries. In his earlier venture SIGMA Project Services, which focused on IT services, he grew the company to a 250 person company in 18 months and made it a leading CRM implementation company. Prior to that, as head of the North American Operations for Pentafour Software, he grew that business to $100M annual revenue in 3 years.

In 2003 Sri saw an opportunity to combine his knowledge of outsourcing with technology to create finely honed back office service offerings in the commercial/corporate real estate space (CRE) and focused all of NTrust’s resources on achieving best in class services in Lease Administration, Abstraction, Data maintenance, and Portfolio Analytics. Sri has a Bachelor of Science degree in Mathematics, a Master’s degree in Computer Applications from NIT-Trichy, India and an MBA from Anderson School of Management at UCLA.

Jaya Ramachandran has been with NTrust since 2011 and currently serves as Chief Financial Officer. She brings over 25 years of experience in accounting and finance, having begun her career at GMAC Mortgage. While at GMAC, she successfully implemented a financial module by leveraging her accounting expertise and working closely with the software team—an initiative that reduced loan processing turnaround times by 30%.

At NTrust, Jaya oversees all aspects of financial reporting and operational analysis, playing a key role in supporting strategic decisions and driving financial performance across the organization.

She holds both a Bachelor’s and a Master’s degree in Accounting, as well as an MBA from the Peter Drucker School of Management.

Jaya Ramachandran
Chief Financial Officer

Mike Harrison
Chief Strategic Officer

Mike Harrison brings over 32 years of experience in the real estate industry, with deep expertise in strategic planning, financial operations, business transformation, and technology. He has consistently driven innovation and delivered measurable results across a range of leadership roles.

His background spans accounting, management consulting, and executive leadership within both private and public real estate and financial services organizations. As a former partner at a Big 4 accounting firm, Mike led a global real estate services practice, directing high-performing teams focused on finance and technology solutions for leading CRE companies. In executive roles, he led large-scale operating model transformations and built financial and analytical platforms to enhance performance transparency across corporate, portfolio, and asset levels.

Known as a servant leader and strategic executor, Mike is a catalyst for growth and operational excellence in the real estate sector.

A graduate of the University of Oklahoma. I passed the CPA exam but I am no longer active as a CPA. My career has been a real estate focus for 30 plus years concentrating in commercial retail. Currently the Managing Director of Operational Accounting of a Private Equity real estate company. Prior to Sterling I was the SVP of GGP and SPG of Financial Operations.

Bob Estes
NTrust Advisory Board Member

Dale Johnston
NTrust Advisory Board Member

As a Managing Consulting for NTrust Infotech, Dale Johnston specializes in operationalizing complex data strategies for the real estate sector. Dale partners with organizations to architect the “REIM data lifecycle,” moving firms beyond basic reporting toward predictive automation and AI-driven decision-making. Dale’s consulting approach is grounded in a track record of high-stakes execution.

As Global CIO of PGIM Real Estate, he managed technology for 1,200 investment professionals and drove the implementation of 100% of the firm’s global AI use cases within strict risk regulations. Previously, at Regency Centers, he orchestrated the technology integration for a $2B merger with EquityOne and restructured IT services to save over $5M annually.

His technical acumen is backed by a suite of professional certifications, including Certified Information Security Manager (ISACA), Certified Cloud Security Specialist (ISC2), and Project Management Professional (PMI). Dale combines this technical depth with a pragmatic business lens to deliver clear, results-oriented data roadmaps.

Vivian is a Fortune 500 executive and CPA with deep expertise in financial reporting and controls, strategy development, global operations leadership, business transformation, client service delivery, and complex client sales and contracting. Over a 32-year career at JLL, she held senior leadership roles including CFO of the Americas Region, CEO of the Global Portfolio Management business, COO of the Project Management business, and Global Principal in the Solutions Development Team. She has played a leadership role in executing business acquisitions, international expansion, business unit restructuring, and IPO implementation. She is known for driving disciplined growth, improving performance, and strengthening controls.

Vivian currently serves as the Principal of Greenview Advisory Services, providing financial advisory, business operations assessment and transformation program leadership. She holds an MBA from Northwestern Kellogg and a B.S. in Accounting from The Ohio State University. Vivian is actively engaged in fund raising for a number of Chicago based charitable organizations focused on improving life stability and opportunities for underprivileged youth and children.

Vivian Mumaw
NTrust Advisory Board Member

Neeral Patel
NTrust Advisory Board Member

Neeral has been in the Real Estate Industry for over 30 years. He worked at BlackRock for 20 years where he was a Managing Director and EMEA Chief Operating Officer for Real Estate. At BlackRock, Neeral successfully oversaw the growth and operations of the regional business. His primary functions included the implementation of strategy, risk management and governance of the operating platform and its underlying products and talent management and development of the team. He represented the business and BlackRock corporate across various boards and committees at a regional and global level.

Daniel Paulino transforms how organizations harness marketing, technology, and data to deliver exceptional customer experiences and business results. With over 20 years at the forefront of marketing and digital innovation, he has consistently turned bold visions into measurable impact.

As Vice President, Real Estate at Reputation, Daniel leads the company’s strategy, growth, and influence in the property management industry. In this role, he partners with owners, operators, and technology leaders to help them leverage reputation intelligence, AI, and data-driven insights to strengthen brand trust, improve resident satisfaction, and outperform competitors. His work focuses on positioning Reputation’s platform as the industry standard for measuring, managing, and elevating customer experience in real estate.

Previously, as Vice President of Marketing & Digital Strategy at Bozzuto, Daniel spearheaded pioneering initiatives that enhanced CX, delivered measurable value for clients, and positioned Bozzuto as a digital leader in the multifamily industry.

A recognized industry thought leader, Daniel is known for blending data-driven decision-making with cross-functional leadership to deliver transformative outcomes. He has served on advisory boards including Zillow Rentals, NMHC RETTC, ApartmentSEO, and AIM Conference, and is a sought-after speaker at premier industry events such as AIM, OPTECH, Blueprint, GlobeSt. Multifamily, Multifamily Marketing East, the Social Media Summit, and the ULI Spring Meeting.

Daniel Paulino
NTrust Advisory Board Member

Andrew Wharton
NTrust Advisory Board Member

Andrew Wharton is a Managing Director of REH Capital Partners, LLC, based in Fort Lauderdale, FL. Mr. Wharton has over 40 years of diversified operational, accounting, and finance experience in the hospitality and real estate industries providing clients owner’s representation, development, operational performance optimization, recapitalization, transactional advisory, litigation support, and expert testimony services. Mr. Wharton’s client portfolio is focused on luxury and upper upscale hotels, resorts, and branded residential developments. He has experience working in both domestic US and international markets.

Prior to joining REH 13 years ago, Mr. Wharton was a Managing Director at KPMG providing advisory services to a wide variety of hospitality and real estate clients. Prior to KPMG, Mr. Wharton was CFO of ResidenSea, Ltd, where he provided overall leadership in the areas of finance and operations of this developer and operator of a first of its kind, luxury “resort at sea,” The World, that featured privately owned residential units, rental suites and a wide variety of amenities. Prior to ResidenSea, Mr. Wharton was a Senior Manager in KPMG’s National Real Estate and Hospitality Practice where he held various positions over his 17-year tenure with the firm.

Martin joined NTrust in 2019 as Vice President of Commercial Real Estate for the EMEA region. With more than 25 years of experience in the real estate technology sector, he has held senior leadership positions at prominent companies including Yardi Systems, MRI, Qube Global Software, and Fraser Williams.

Martin brings a global perspective, having worked across all continents, and possesses in-depth knowledge of all major real estate verticals, including corporate occupiers, investment management, asset management, property management, and facilities management. His international experience and sector-wide expertise make him a key leader in expanding NTrust’s presence across EMEA markets.

Martin Betts
Vice President, Commercial Real Estate – EMEA

David Brown
Vice President, Commercial Real Estate & Private Equity

David brings more than 30 years of real estate and consulting experience, with deep specialization in enterprise resource planning (ERP) platforms such as Yardi, Oracle, JD Edwards, and MRI. He has helped organizations streamline operations and achieve efficiency through strategic technology implementations.

His work spans private and public real estate owner/operators, REITs, private equity investors, Fortune 2000 corporate real estate (CRE) and IWMS departments, as well as colleges, universities, airports, multifamily firms, fee managers, federal agencies, and pension funds. David’s ability to deliver complex, large-scale systems has made him a trusted partner in real estate technology transformation.

Javey de Venecia has been engaged in the commercial real estate sector since 2005, working with landlords, tenants, and global lease administration teams to drive operational efficiency and deliver reliable data—resulting in significant cost savings for clients. His areas of expertise include strategy, implementation, operations, technology, marketing, sales, and human capital development.

Before entering the real estate industry, Javey held roles across several sectors—including retail, airlines, consulting, fast-moving consumer goods, healthcare, and energy—working in the United States, England, and the Philippines. This breadth of experience informs his holistic approach to client strategy and execution.

Javey is also a passionate advocate for the rare disease and GM1 Gangliosidosis community and actively supports the growth of baseball in the Philippines. He holds an MBA from the London Business School and a Bachelor of Science in Marketing from Santa Clara University.

Javey de Venecia
Vice President, Commercial Real Estate & Private Equity

Chris Thomas
Vice President, Commercial Real Estate & Private Equity

Chris Thomas is a seasoned sales executive and real estate professional with more than 20 years of experience in enterprise software solutions, managed IT services, and property management. At NTrust, he leads commercial real estate and private equity initiatives, delivering tailored technology and financial solutions to C-level executives. Chris combines technical expertise, operational leadership, and a client-centric approach—skills sharpened in prior roles at industry leaders including RealPage and Yardi Systems. His strategic insights and strong industry relationships position him as a trusted advisor to clients navigating the evolving CRE landscape.

He holds an MBA and a Master’s degree in Business Information Systems and maintains professional certifications including the Certified Property Manager (CPM®) designation from the Institute of Real Estate Management and the Certified Commercial Investment Member (CCIM) designation from the CCIM Institute.